Legal

Terms ofservice

The rules of the game: what Golazo is, what we expect from players and hosts, and what we're responsible for.

Last updated 28 September 2026

These terms apply when you use the Golazo app or golazo.ae. By creating an account or using the service you agree to them and to our community guidelines. If you don't agree, please don't use Golazo.

01

Your account

  • You must be at least 18 years old to use Golazo.
  • One account per person, in your own name, with accurate details.
  • You're responsible for what happens under your account, so keep your password to yourself.
02

What Golazo is

Golazo helps people find and organise pick-up football games. Games are organised by independent hosts, not by Golazo. We don't own or run any pitch, we don't book pitches, and we can't guarantee that a game will go ahead, what it will be like, or how other people will behave.

03

Hosting

Only approved hosts can create games. We review every application, and we may suspend or remove hosting at any time. As a host you agree to:

  • Describe each game accurately: pitch, time, format, level and price.
  • Book the pitch yourself and turn up to run the game.
  • Mark attendance honestly and record results as they happened.
  • Treat every player fairly, and follow the venue's rules.
  • Take care of any licence, permit or tax that applies when you charge for your games.
04

Prices

Hosts set the price per player, and every game shows its price before you join.

05

Joining, leaving and no-shows

When you join a game, other people count on you. If you can't make it, leave the game in the app as early as possible so your spot goes to the waiting list. Late drop-outs are recorded on the game. A host can mark you as a no-show, which frees your spot; three no-shows in 30 days pauses joining games for 14 days. If you think a no-show is wrong, dispute it from the game in the app.

06

Ratings and results

Ratings and MVPs are calculated from the match events a game's host records, plus the host's bonus, and count once the result is published. They're a bit of fun, not a professional assessment, and they can contain mistakes. We may correct or remove results that are inaccurate or abused.

07

Your content

You keep ownership of the photos and other content you add. You give us permission to store and show it to other users as needed to run Golazo. Only upload content you have the right to share, and nothing unlawful or offensive.

A match video a host adds to a game is public, like the game's result: anyone who can open the game can watch it. Hosts may only add videos they have the right to share, and should let the players know the game is being filmed. Videos stay with the game's record after it's played; we'll take one down if it breaks these terms or the law, or if someone in it asks us to for a good reason.

08

Playing safely

Football is a physical, contact sport, and injuries happen. You take part in games at your own risk and are responsible for your own fitness, health, kit and hydration, especially in the UAE heat. Golazo doesn't supervise games and doesn't provide medical cover or insurance. If you have a medical condition, check with a doctor before you play.

09

What's not allowed

  • Harassment, abuse, threats or discrimination of any kind.
  • Dangerous or violent play.
  • Fake accounts, fake games, spam, scams or impersonation.
  • Collecting other users' data, or interfering with how Golazo works.

We may remove content, and suspend or close accounts, that break these terms or our community guidelines. You can delete your account at any time in the app.

10

Liability

Golazo is provided “as is”. To the fullest extent the law allows, we aren't liable for games organised by hosts, for the conduct of other users, for venues, or for any indirect or consequential loss. Nothing in these terms limits any liability that can't be limited by law.

11

Changes, law and contact

We may update these terms; we'll change the date above and tell you in the app about significant changes, and continuing to use Golazo means you accept them. These terms are governed by the laws of the United Arab Emirates. Questions? Email support@golazo.ae.